PA-DSS Compliance for Existing TaxiTrack and PathFinder Customers

***All Customers using DDS Systems for Credit Card Processing MUST UPGRADE in order to meet PCI-DSS Compliance. CERTIFICATION BY GLOBAL PAYMENTS IS REQUIRED BY NO LATER THAN JULY 1, 2010. Please Be Advised: Global Payments may discontinue credit card processing in the event of non-compliance***

BACKGROUND
This certification covers a number of points aimed at protecting the credit card holder's sensitive information. Changes introduced by the Payment Card Industry require that merchants be PCI-DSS (Payment Card Industry – Data Security Standards) certified. This certification covers a number of points aimed at protecting the credit card holder’s sensitive information. In order to obtain PCI-DSS certification, merchants must demonstrate that they use compliant systems to process credit cards. This compliance is governed by PA-DSS (Payment Application – Data Security Standards). For information regarding PCI-DSS, please refer to https://www.pcisecuritystandards.org/security_standards/pci_dss.shtml.

DDS has successfully achieved PA-DSS compliance for its new high speed credit card processing software module. DDS is committed to providing PA DSS compliant solutions to its customers as well as maintaining this compliance in the future. While the responsibility for PCI-DSS lies with each merchant, DDS will provide documentation and training regarding the use of the solution it provides.

Customers who are covered by a DDS System Service Agreement (SSA) will have the option to upgrade to the new software module (free-of-charge) if they currently have one of DDS's current credit card processing modules. In order to meet the PCI-DSS requirements additional hardware and internet connection will be required.

While this extra hardware is not covered by the SSA agreement, DDS will provide the necessary equipment in a bundle that will be designed as much plug-and-play as possible to reduc e the time and cost necessary at the customer site for installation and setup. It is the customer’s responsibility to install and use the supplied solution as directed in order to achieve the compliance that is required by the credit card industry.

What does this solution involve?

1. An updated version of PathFinder or TaxiTrack as well as the corresponding firmware for the mobile device and the high speed credit card processing software module.
   
   
2. For TaxiTrack customers, the solution will be provided pre-installed on two servers and will come with a router/firewall.
   
   
3. For PathFinder customers, the solution will be on one server with pre-installed application and the router/firewall.
   
   
4. The customer will need to arrange for a new internet connection in addition to any internet connections they currently have, and have a port available to that internet connection near their TaxiTrack or PathFinder installation.
   
   
5. The update is a completely new credit card processing module that will, among other things, provide the customer with high speed credit card processing.
   
   
6. Documentation for installation and use will be provided with the system.
   
   
7. Web based training will be provided as necessary for customers to learn how to install the system and use the back office.
   
   
8. The compliant software interfaces Global Payments using the Global Transport Protocol. Customers who are not already using Global Payments as their credit card processor, will need to ensure that their processor supports the Global Transport Protocol. DDS will help any customer to apply for and obtain merchant processing services with Global Payments upon request.

How do I obtain the upgrade?

1. The upgrade will only be provided upon request.
   
   
2. Contact your Account Manager and they will provide an order form with pricing that needs to be signed and returned to DDS.

How does the upgrade get implemented?

1. This upgrade is different than upgrades you have experienced in the past. For PathFinder customers, you will be contacted to schedule a time to perform a system upgrade for your Pathfinder system and you will receive a hardware bundle that needs to be installed. TaxiTrack customers will only receive a hardware bundle that needs to be installed because the complete solution is in the bundle.
   
   
2. The solution package will be couriered to you when it is assembled, along with instructions for installation. A Customer Service Representative will be available during regular working hours to help your company to install and startup the upgrade.
   
   
3. In all cases, you will need to plan for a firmware upgrade for your MDTs regardless of the model. For customers who do not have Netman, you will need to manually upgrade each MDT before the credit card process will work for that car. This will require planning and scheduling on your part to perform this action without Netman.