"Beverly Hills Cab Company is very pleased with our new PathFinder dispatching solution from Digital Dispatch Systems. Our fleet is highly optimized thanks to the increased configurability and new dispatch methods built into PathFinder, including the ability to set different dispatch methods for different times of the day and days of the week. Pathfinder has redundancy, advanced reporting capabilities, and a very flexible map system that allows us to add points of interest or other addresses to the database. We’ve even saved money on labour costs with the Payment Gateway. DDS customer service is the best in the industry; their technical team solves any issues we have at any hour of the day. We’re a long term DDS customer and would recommend any company to partner with DDS."

~ Henrik
Beverly Hills Cab

"DDS has definitely given us a competitive advantage in our market.  While other companies also have computerized dispatch systems, they are not comparable in the efficiencies that DDS's PathFinder has given us.  They do not allow our competition to have the leverage and full insight of every order, and give us the ability to deliver superior customer service to our riders.  That superior customer service ability will be the advantage that DDS gives you, because it is their competitive advantage in what they do.

If one asked why DDS, it would be the team of professionals that make the products that much better.  It would be the dedication to ensure that you are maximizing the ability of your system, and answering any questions and/or solving any problems you may have.  It is the great attitude towards providing that customer service, whether it is the middle of the day, or 3 AM.  They are individuals with the highest confidence in their product, and it shows in their dedication to ensure that you love it as much as they do."

~ Waleed Sonbol
Blue and White Taxi

"I have been using the Digital Dispatch System for the past five years as System Manager with Bonny’s Taxi. Since it was first installed here we only had minor issues that were handled in a professional and expedited manner and many features of DDS’s PathFinder software have made my job much easier and more efficient.  Being able to track and verify the location of all of our 130 taxis through the GPS in each of the Digital Dispatch mobile data terminals has had a huge impact on our operating capabilities and has increased the total amount of trips per day of our entire taxi fleet. I highly recommend the DDS system for any taxi company."

~ Sonny Parwar,
System Manager, Bonny’s Taxi

"We are very happy with the TaxiBook dispatch system, it's made it a lot easier to train new drivers. The biggest learning curve for drivers was getting to know the zone boundaries, we have taken this section out of our driver training manual as TaxiBook has automatic zone booking. TaxiBook has made it easier to track trips after the fact. We are using invoice, map and admin sections more and more, and are able to track cars and the fare amount for each trip. The Swiftsure Taxi dispatch staff are also a lot happier with TaxiBook than radio dispatch. Also the Advance Booking section is a great tool to have."

~ Anup Kang
Owner, Swiftsure Taxi

"Tracking my entire fleet and ensuring the most trips per day from every one of my drivers was just a dream before I had Digital Dispatch’s PathFinder system installed. I now have over 140 cars with a DDS terminal installed and my dispatch office can track every one of those cabs effectively ensuring my taxi business is running at maximum efficiency on a day-to-day basis. Because of the broad range of functions PathFinder has, my dispatch staff can quite easily adjust to varying traffic conditions in different zones throughout the day and they can address any routine problems, like “no-shows” in no time at all. It’s like having ten additional staffers at your dispatch helping you out that you don’t have to pay! My drivers couldn’t be happier knowing the system always treats them fairly so that all of them are getting an equal share of trips daily. DDS has done a great job with this product and I’m looking forward to my next upgrade."

~ Emon Bari
General Manager, Bonny’s Taxi

"I have been a taxi driver with Vancouver Yellow Cab for 16 years, and my job has become a lot easier since having a Digital Dispatch Mobile Data Terminal (MDT) installed in my cab. The DDS MDT has so many great features that have increased my trips per day and also lessened the time each day that I spend driving without a fare. I can process credit card transactions easily which have made many of my regular customers quite happy, and I no longer need to worry about losing jobs to other drivers knowing that fares come directly to me through my terminal and are not voiced publicly to other drivers. I couldn’t imagine driving a cab without the DDS system and without their MDT installed in my taxi. I would highly recommend DDS for any cab company that wants to grow their taxi business and maximize the efficiency and satisfaction of their drivers."

~ Bindi Kandola
Taxi Driver, Vancouver Yellow Cab

"In summation, DDS and TaxiBook have managed to fill a void in the marketplace. By keeping the investment affordable, small businesses are now equipped with the tools necessary to expand their fleet sizes, all while maintaining efficiency and customer and employee satisfaction. Our response times have dropped from between 20-30 minutes to an average of 11 minutes. DDS has been a key component to our success."

~ Larry A. Loncon
President, Spokane Dispatch Inc.