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Customer Service
Digital Dispatch prides itself on providing the best level and range of services in the industry. These include:
- Emergency technical service (24 hours a day, 7 days a week)
- Technical Assistance during regular working hours
- Specialized training courses
- Project management including on-site project assistance
- Product repair at one of our 5 repair depots
Hours of Regular Service
North America
> Eastern 9:00am - 9:00pm (Monday-Friday)
> Central 8:00am - 8:00pm (Monday-Friday)
> Mountain 7:00am - 7:00pm (Monday-Friday)
> Pacific 6:00am - 6:00pm (Monday-Friday)
Europe
> UK Time 9:00am - 5:00pm (Monday-Friday)
Asia
> Singapore Time 8:00am - 5:00pm (Monday-Friday)
Contacting Customer Service
North America
> 24 Hour Support: +1 604 214-7200 within the Greater Vancouver Area
> 24 Hour Support: 1-888-821-9321 toll free within North America
> customer.service@digital-dispatch.com
UK
> Daytime Support: +44 (0) 1954 780888
> support@digital-dispatch.com
Finland
> Daytime Support: +358 (0) 10 217 0888
> support@mobisoft.com
Asia
> Daytime Tel Support: +65 6455-1713
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“We have had a reliable relationship with Digital Dispatch for years. The quality of their products and service make us feel confident in choosing them once again for our upgrade project.”
- Cyril Metz, TAXIS G7, Paris, France
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