PathFinder™ - Enterprise Taxi Dispatch & Fleet Management Solution
Overview
PathFinder™ is designed for taxi fleets ranging in size from a hundred to several thousand vehicles. This is one of the most in-depth and comprehensive dispatch applications in the market today, and it is deployed in some of the largest taxi fleets in North America and Europe. PathFinder™ provides an integrated mobile data system, including user-friendly application software and Mobile Data Terminals (MDTs), and supports a variety of dispatch and fleet management methodologies. Digital Dispatch’s technical staff provide on-site installation and 24/7 support.
Benefits
Increased Operating Efficiency
PathFinder™ improves calltaker, dispatcher, and driver efficiency, resulting in more revenue per mile. Using configurable dispatch methods, PathFinder™ immediately dispatches jobs to drivers, eliminating backlogs and allowing drivers to service more customers.
Improved Working Conditions
PathFinder™ creates a professional working environment for drivers and office personnel, reducing employee turnover. Our configurable dispatch methods assign jobs fairly to drivers and relieve drivers and dispatchers from the stress of communicating by traditional two-way voice radios.
Growth Capacity
PathFinder™ increases your capacity for business and decreases operating costs. It can increase your fare revenue by enabling you to handle many more calls and to provide a better service.
Increased Customer Satisfaction
Increased customer satisfaction translates into more profits. PathFinder™ provides a professional, high-tech image consistent with today’s marketplace.
PathFinder™ Advantages
PathFinder™’s innovations ensure customer satisfaction, improve the productivity of drivers and office personnel, and increase your revenue and profits.
Features
Supports cellular Public Data Networks (PDN) & Private Mobile Radio (PMR)
Supports multi-company operation
Supports multiple dispatching methods
In-vehicle mobile data terminals & peripheral equipment
Secure, PCI PA-DSS compliant payment processing – credit cards, prepaid cards, account cards
Text turn-by-turn instructions
Display job statistics and track vehicles on a map
Use a comprehensive set of reports to manage your fleet
Self-service booking suite for passengers
What our customers say
"Beverly Hills Cab Company is very pleased with our new PathFinder dispatching solution from Digital Dispatch Systems. Pathfinder has redundancy, advanced reporting capabilities, and a very flexible map system that allows us to add points of interest or other addresses to the database. We would recommend any company to partner with DDS.”~ Henrik Gholchian,
Beverly Hills Cab
Our Commitment
"Our flexible system enables taxi operators to automatically and cost effectively transfer customer’s request to the most appropriate taxi in the fleet. By using our system, our customers can run smooth and optimal operations and provide great service to their passengers.”~ Ladislav Tagliafero,
Senior Product Manager, DDS
