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Enterprise Fleet Management
Overview
Digital Dispatch’s turnkey enterprise wireless fleet management solution is designed for taxi fleets ranging in fleet size of a hundred to several thousand. This solution includes the PathFinder™, our feature-rich and highly configurable software application optimized for large taxi fleets with functionalities like dynamic and configurable time/area parameters to adjust a comprehensive set of dispatch algorithms; redundant hot standby servers with no single point of hardware or software failure; multi-fleet support; private mobile radio and GPRS roaming; and unlimited scalability. Some of the largest taxi companies in North America, Europe and South East Asia have relied on Digital Dispatch for years.
The choice of mobile data terminals include the iPilot 8000™, a full featured mobile computer that is one of the most advanced of its kind in the market today, or the Vector 530™, the fit-for-purpose best-in-its-class mobile data terminal. Both come with integrated magnetic card swipe for in-vehicle credit card payment. Optional peripheral devices such as SmartPrint for in-vehicle receipts and SmartPay for debit card payments complement the solution.
Benefits
Increased Operating Efficiency
- Improved calltaker, dispatcher, and driver efficiency results in more revenue per mile
- Immediate dispatch of jobs eliminates backlogs and allows more trips per vehicle
- On-line real time job information and fleet status enable calltakers, dispatchers, and drivers to work together effectively
- Optional accounting interface expedites the driver cashiering process and minimizes data entry needs
Improved Working Conditions
- Professional working environment for all reduces employee turnover
- Fair distribution of jobs to drivers
- Increased driver safety with real time vehicle location information
- Reduces time and cost associated with training new personnel
Growth Capacity
- Ability to handle more business with existing resources
- Decreased operating costs over the longer term
- Scalable solution that grows with your fleet
- Increases radio efficiency
Increased Customer Satisfaction
- Faster response to customers with automated functionalities
- Enhanced customer service with in-vehicle credit card payment and receipts
- Customer loyalty translates to increased profits
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Benefit Highlights
- More revenue per mile
- Increase trips per vehicle
- Reduced idle miles
- Fair job distribution to drivers
- Handle more business
- Improve customer retention
- Increased driver safety
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