Overview
The SMS Booker solution enables your customers to book and track taxi service though Short Message Service (SMS) anytime, anywhere. SMS Booker allows your company to process more calls, especially during peak hours, without adding phone lines or additional staff. Customers can use any type of cell phone to enjoy the simplicity and convenience of taxi ordering through SMS.
Customer booking process:
- Send the text message with the pick-up location
- Receive booking confirmation
Benefits
Generate more trips
Reduce operating costs
Resolve the bottleneck of booking a taxi during peak hours
Increase customer satisfaction and loyalty via a great customer experience
Together with WebBooker™ and Mobile Booker, cover every channel of taxi booking
Membership in the GoFastCab partner program, enabling you to receive orders from GoFastCab network passengers
Features
Customers can use any cell phone with text capabilities
Fully integrated with DDS dispatch systems
Customers can check the booking status and cancel a pending order, reducing no-shows
Customers can book trips on GoFastCab fleets outside your service area
